Every new Toyota in the UK is eligible for up to ten years or 100,000 miles (whichever comes first) of the Toyota Warranty. This is backed by an initial three-year manufacturer's warranty, followed by a service-activated warranty of up to seven years. General terms and conditions apply andread here.
For the first three years of your new car's life, the manufacturer's warranty applies and the owner can have the car repaired wherever he wants. After the manufacturer's warranty has expired, owners who have their Toyota serviced by an official Toyota center will benefit from an additional warranty of 12 months (or 10,000 miles) until their car is 10 years old or 100,000 miles (whichever occurs). First).
The combination of a manufacturer's warranty and a service-activated warranty means Toyota owners can access Toyota's warranty for up to 10 years (or 100,000 miles), giving them the opportunity to relax in the knowledge that they and their... Vehicle in good condition are hands.
The warranty applies to all types of powertrains, from market-leading hybrids and conventional petrol and diesel models to new and advanced battery-electric vehicles.
Here we answer the most important questions about the Toyota warranty program. If you need more information, let us know in the comments below and we will do our best to answer your questions.
How do I get the Toyota warranty?
Beginning June 1, 2021, all new Toyota vehicles will be sold with a standard three-year (or 60,000-mile) manufacturer's warranty. After this initial period, Toyota will provide a 12-month (or 10,000 mile) warranty on any qualifying service at an authorized Toyota dealer for up to an additional seven years.
There are no complicated procedures. The Toyota warranty is activated automatically upon completion of a preliminary or full qualified service scheduled at an official Toyota center. Upon completion of the vehicle inspection plan, the customer benefits from an additional 12 months (or 10,000 miles) of warranty year after year, up to a limit of ten years or 100,000 miles.
How does the Toyota warranty work?
The warranty works in the same way as warranties for registered new and used Toyota vehicles. Coverage is automatic when the vehicle has a scheduled full or intermediate qualifying service and is valid thereafter for 12 months or 10,000 miles, whichever comes first. For vehicles with a two-year service interval, the coverage is 24 months or 20,000 miles.
There are no forms to sign to obtain warranty coverage, and the customer is not required to retain or present insurance documents in the event that a claim is required to be made. The warranty status of your vehicle is recorded in your vehicle data in the Toyota network and noted on the service invoice issued by the center.
This registration center means that if the customer moves or has the vehicle repaired at another approved location, the vehicle warranty will be honored at any official Toyota center.
Upon completion of a service where your vehicle qualifies for warranty, your center will send customers a confirmation email (subject to providing a contact email address).
When a vehicle requires warranty service, the customer first contacts the local Toyota center. You can confirm the warranty status after receiving your vehicle details.
Which cars does the new Toyota warranty apply to??
It is a comprehensive program that applies to all Toyota passenger cars, Toyota vans and light commercial vehicles, as well as the latest Toyota GR performance models.
Likewise, there are no exceptions in relation to propulsion systems, with the same scope being provided for hybrid, plug-in hybrid, battery-electric and hydrogen-powered Mirai sedan vehicles, as well as models with a diesel engine. petrol and diesel.
Eligible vehicles range from cars that have just completed their new vehicle warranty period to high mileage models that have gone through multiple owners and have no prior Toyota service history.
What is covered and what is not?
This new Toyota warranty covers the same parts and labor as the three-year manufacturer's warranty for new Toyota vehicles and the one-year manufacturer's warranty that is standard for registered pre-owned vehicles.
Does not include wear parts, bodywork, paintwork, interior trim and service parts. A vehicle health check is part of the service package, which covers all mechanical and electronic parts and helps to identify potential problems at an early stage. A defect existing at the time of performance is excluded from the warranty.
The full terms and conditions can be downloaded attoyota.es.
While warranty coverage is consistent, different types of vehicle owners have different customer experiences:
New Toyota vehicles
Customers with new Toyota vehicles receive a three-year/60,000-mile limited warranty or, for Toyotas ordered before June 1, 2021, a five-year/100,000-mile limited warranty.
After the manufacturer's warranty has expired, owners who opt for qualified service at an official Toyota center have an additional warranty of 12 months (or 10,000 miles) until their car has ten years or 100,000 miles (whichever is later). . . what happens). First).
Vehicles with a two-year service program automatically activate a 24-month/20,000-mile warranty. The warranty is then extended at each subsequent qualifying service at an official Toyota center up to the ten year or 100,000 mile limit.
Eligible used Toyota vehicles
customers withapproved used vehiclesVehicles purchased from the Toyota network come with a 12-month unlimited mileage warranty and one-year AA Roadside Assistance, which provides repair and recovery services at the customer's home or on the road.
After the manufacturer's warranty has expired, owners who have their Toyota serviced by an official Toyota center will benefit from an additional warranty of 12 months (or 10,000 miles) until their car is 10 years old or 100,000 miles (whichever occurs). First).
Used Toyota vehicles
Customers with used vehicles purchased outside the Toyota network can continue to enjoy the same benefit. Cars registered before June 1, 2021 have a five-year manufacturer's warranty. Cars registered after June 1, 2021 have a three-year manufacturer's warranty. When these manufacturers' warranties expire, cars automatically qualify for the Toyota warranty if they receive qualified service at a Toyota center until the vehicle is ten years old or reaches the 100,000 mile limit.
'Expired' and new customers
Inactive and new customers who have previously opted for service outside of the Toyota network can also benefit from the warranty. A vehicle does not need to have a service history at an authorized center to qualify for the warranty; applies from the date the vehicle is subjected to a qualified service at a Toyota Authorized Center.
Toyota customers with service plans
Customers who have a service plan for their vehicle will not incur any additional charges or changes to the terms of their plan. The guarantee is an additional benefit for the next qualified service.
Toyota Warranty and hhybridvehicles
For customers with hybrid vehicles, the Hybrid Health Check is part of the scheduled service. Warranty includes hybrid batteries and component coverage for up to 10 years/100,000 miles. After this period, customers can still extend coverage for up to 15 years with a scheduled standalone hybrid health check.
What happens if I take my car to another Toyota center for service? How can I prove my vehicle has an active Toyota warranty from another location?
All Toyota centers can access all active warranty contracts. All necessary warranty work can also be carried out at any official Toyota dealer.
If I bought a used Toyota, how do I know if it has an active warranty?
The centers can confirm this and advise on the details and conditions of insurance coverage.
How is the Toyota warranty activated?
If the vehicle is eligible, Toyota will automatically process the warranty activation. The customer doesn't have to do anything.
What does the Toyota warranty cover?
The warranty offers the same scope as the manufacturer's warranty. It also does not cover wearing parts. Visit toyota.co.uk for full terms and conditions. Local centers also provide information.
What is the procedure for making a warranty claim?
If a vehicle requires warranty repairs, customers should contact their local center for advice and make a reservation to have the necessary repairs performed.
I bought a vehicle with a three-year manufacturer's warranty. When are you entitled to the Toyota warranty?
Vehicles purchased on or after June 1, 2021 are covered by a three-year manufacturer's warranty. The additional benefit of the warranty can be claimed after qualified post-warranty service by having the vehicle repaired at a Toyota Authorized Center.
I have a three year old Toyota with a five year active warranty. Does the Toyota warranty affect this coverage?
Vehicles purchased on or after June 1, 2021 are covered by a three-year manufacturer's warranty. The additional benefit of the warranty can be claimed after qualified post-warranty service by having the vehicle repaired at a Toyota Authorized Center.
I recently bought a used car from a Toyota center. When are you entitled to the Toyota warranty?
Used vehicles purchased through the Hub network are covered by a 12-month unlimited mileage warranty. Toyota warranty service can be enjoyed when the car is taken to the next scheduled service.
I already have an extended warranty. Can I switch to this guarantee that you describe here?
Yes, you can cancel a Toyota extended warranty and get a prorated refund as long as you haven't made a claim. After cancellation, you will need qualified service to activate the new warranty. Maybe it's better to wait until the next service! If you have purchased an extended warranty from a Toyota centre, the cancellation policy may differ.
Can I purchase the Toyota warranty?
No, the warranty is automatically activated upon completion of a full or intermediate service.
Does the warranty apply to light commercial vehicles and commercial vehicles?
Yes, it applies to all Toyota vehicles.
Is the Hybrid Health Check still available to extend my Toyota vehicle's hybrid battery coverage?
For vehicles that are less than 10 years old or have driven less than 100,000 km, the Hybrid Health Check is included in the service. When a Toyota warranty contract is activated, it includes hybrid battery coverage. If the vehicle is no longer eligible for the 10 year/100,000 mile warranty, extended warranty coverage for the battery and hybrid components can be accessed through a separate Hybrid Health Check up to 15 years from the date of initial registration reached . .
Is my vehicle overhaul schedule biennial? How does this affect the warranty?
When scheduled maintenance is performed semi-annually, a warranty contract is automatically activated and covers the vehicle for two years/20,000 miles until the next qualifying maintenance is due.
Can I get confirmation that my vehicle is covered by the Toyota warranty?
The centers inform customers whether their vehicle is eligible for the Toyota warranty. When eligible service is completed and the warranty contract is active, customers will receive a follow-up email. The center that takes care of your vehicle can answer other questions that may arise.
Does the introduction of the Toyota Warranty affect the service plan I have purchased for my vehicle?
Customers with a service plan now get more bang for their buck when their vehicle is eligible for a warranty, and receive an additional year of warranty on their vehicle when it receives qualified service, up to 10 years or 100,000 miles.
If my vehicle is nine years and 364 days old on the date of service, will a Toyota warranty contract be activated and expire the next day?
A full contract is activated when an Eligible Vehicle undergoes an Eligible Service. In this example, the vehicle is insured up to the day before the 11th anniversary of its first registration.
Can I transfer the Toyota warranty to a new owner if I sell my vehicle?
When a vehicle is sold, the new owner inherits the benefits and can further extend the warranty by storing it at a Toyota center. Warranty coverage applies only to the repaired vehicle and is not transferrable to another vehicle.
Will the Toyota warranty expire if I delay booking my next vehicle service?
The vehicle must be serviced before the warranty expires in order to activate a new contract and maintain coverage. Local centers can give you further advice and help you book your next qualifying service.
I own a GR Yaris with a GR Yaris Trail Guarantee. If I race my car, will this affect my Toyota warranty?
Driving the GR Yaris on the track does not void the warranty but the terms and conditions still apply. Vehicle may be covered by Route and Toyota warranties.
My approved pre-owned Toyota warranty includes one year AA roadside assistance. Is it available with Toyota warranty?
Puncture protection is not included in the Toyota or Lexus warranty but can be purchased separately if required. The warranty is exceptional value and is provided to the customer at no additional cost beyond the menu price for servicing their vehicle.
Are there other benefits of using Toyota centers?
In addition to the guarantee, service in a Toyota center offers customers other significant advantages. Work is carried out by qualified Toyota technicians using Toyota approved parts to ensure optimum performance.
Workshop teams are fully equipped and trained to work on all technologies present in Toyota vehicles, including electrified powertrains and advanced steering and safety systems. Pricing is transparent with a service menu price guarantee for planned service requirements for each model.
Toyota's customer-centric approach includes an online service booking facility at the customer's preferred location. The centers will also make service as convenient as possible, with pickup and drop-off, rental vehicles, and service-while-waiting options.
For more information on the Toyota warranty, go toClick here.
Release date information at the beginning of the article correct.
Note: Due to some adjustments to Toyota's warranty offering in mid-2022, we have removed comments and reader responses prior to this date to ensure this page contains the most current information.